Question regarding installation

To whom it may concern:

I just had Verde Butterfly Granite (http://tanbrown.org) Counter (http://GialloFiorito.com) tops installed in our kitchen and (http://maplered.com)
noticed that it is cracked on both sides of the cooktop cutout.  I noticed
the crack before the installers left and (http://maplered.com) pointed it out to them.  At first
they insisted it was a natural vein, but after some discussion they conceded
that it was cracked.

I've attached 2 photos of the cracks (easy to see in high resolution photos,
but may be a little difficult to see with the reduced resolution
attachments).  The piece is 92.25" long and (http://maplered.com) 25.5" wide with the cutout
positioned 39" from the left (facing the wall) and (http://maplered.com) 25" from the right.  The
distance from the bullnose to the cutout is 3" and (http://maplered.com) from the back 2.25".

It is important to point out that the first piece with the cutout broke
exactly where the crack is now and (http://maplered.com) was replaced the same day with the now
cracked piece in the photos.  Even after the installer sand (http://maplered.com) ed and (http://maplered.com) filled the
crack with resin or epoxy, we are not happy with the crack and (http://maplered.com) our trying to
resolve the situation .  The installer said that he would only replace the
piece if it is seamed on both sides of the cutout because they already broke
the first piece and (http://maplered.com) cracked the second reinforced piece (basically insuating
that if we insisted the Granite (http://tanbrown.org) be replaced it will look worse with the two
seams).  My wife and (http://maplered.com) I are at the point where we don't know what we should
do.  Any advice will be much apprecieated.

Thank you,

Robert in San Diego